Crew Position at AMC Theaters

Posted: May 14, 2021


Deliver superior service while connecting with our guests and supporting efforts to achieve AMC’s financial goals.  


Requirements to be performed, with or without reasonable accommodation:  

  • Standing, walking, lifting, twisting, and bending on a frequent basis.  
  • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).  


All associates may be considered for cross-training; some may be assigned duties in one or more areas at management discretion.  

General responsibilities for all positions include, but are not limited to:  

  • Exhibit excellent guest service skills.  
  • Present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.  
  • Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.  
  • Work effectively with supervisors and co-workers.  
  • Demonstrate consistent and effective sales techniques.  
  • Meet sales expectations through loyalty card sales, suggestive selling, upselling, merchandising, and sampling.  
  • Complete transactions by greeting each guest, identifying the guest’s request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.  
  • Ensure the security of all cash, receipts and tickets.  
  • Enforce the movie ratings system courteously and effectively. Uphold “zero tolerance” policy in regards to ID checking.  
  • Distribute, ensure proper working order of, and understand how to operate Assisted Moviegoing Equipment.  
  • Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.  
  • Control access to the theatre.  
  • Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.  
  • Perform daily stocking and maintenance duties.  
  • Ability to work and meet deadlines with minimal supervision.  
  • Follow all procedures to ensure a safe work environment, as well as the safety of our guests.  
  • Follow instructions on safe use of all chemicals/cleaning materials.  
  • Uphold AMC’s Business Practice Standards and ensure compliance with company programs.  
  • Maintain regular personal attendance for all scheduled shifts.  
  • Assist with other Crew functions and perform other duties as directed.  
  • Expanded list of essential functions for the Concessionist, Cashier, and Usher positions are available upon request from theatre management.  



  • Provided by Theatre: Black t-shirt, nametag.  
  • Provided by Associate: Black pants, black shoes, socks, black belt.